These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Conejo Valley Real Estate, Inc., a California corporation doing business as 121 Enterprise ("Company," "we," "our," or "us"). By creating an account, accessing, or using the 121 Enterprise platform (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
121 Enterprise is a SaaS platform designed for licensed real estate professionals. The Service enables users to create, manage, preview, and publish advertising campaigns to Meta (Facebook and Instagram) and Google Ads; connect and manage customer relationship management (CRM) accounts such as GoHighLevel; leverage AI-assisted tools for ad copy and campaign recommendations; and view consolidated performance analytics across connected advertising accounts. The Company reserves the right to add, modify, or remove features of the Service at any time, with notice to users where material changes affect existing functionality.
You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old. The Service is intended for licensed real estate agents, real estate brokers, and authorized employees or team members of real estate brokerages. By using the Service in a professional capacity, you represent that you are authorized by your employing or affiliated brokerage to use advertising tools on its behalf, if applicable. The Company reserves the right to verify eligibility at any time and to suspend accounts that do not meet these requirements.
To access the Service, you must create an account through our authentication provider, Clerk, Inc., using a valid email address or Google account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at info@seansanjose.com if you suspect unauthorized access to your account. You may not share your login credentials with any person who is not an authorized member of your real estate team. The Company is not liable for any loss or damage arising from your failure to protect your account credentials.
You acknowledge that the federal Fair Housing Act, the Equal Credit Opportunity Act, and applicable state and local fair housing laws prohibit discrimination in real estate advertising based on race, color, national origin, religion, sex, familial status, disability, and other protected characteristics. By using the Service to create or publish any real estate advertisement, you agree to comply fully with all such laws. You further acknowledge that Meta classifies real estate advertisements under its Housing Special Ad Category, which imposes restrictions on audience targeting — including limitations on targeting by age, gender, and geographic radius — specifically to promote fair housing compliance. You agree to operate within these restrictions and to ensure that your advertising content does not, expressly or by effect, discriminate against any person in a protected class. The Company reserves the right to suspend or terminate accounts where there is evidence of discriminatory advertising practices.
Use of the Service to run ads on Facebook or Instagram requires that you maintain your own Meta Business Manager account and comply with Meta's Commercial Terms, Meta's Advertising Standards, and all applicable Meta Platform Policies, as each may be updated by Meta from time to time. By using the Service to publish campaigns to Meta, you represent that you have read and agree to Meta's terms, and you accept sole responsibility for ensuring that your ad content and targeting decisions comply with those policies. The Company facilitates the technical transmission of your campaign settings to Meta but does not review or approve individual ad creative for compliance with Meta's policies.
If you use the Service to advertise specific property listings sourced from a Multiple Listing Service (MLS) or an Internet Data Exchange (IDX) feed, you represent and warrant that you have obtained all rights, licenses, and permissions necessary to display and advertise those listings, and that your use of MLS or IDX data complies with the applicable MLS rules, IDX policies, and your participation agreement with the relevant MLS. The Company does not independently license MLS or IDX data and assumes no liability for your use of such data in ads created through the Service.
121 Enterprise does not collect, process, or disburse advertising spend on your behalf. All media spend incurred through Meta Ads and Google Ads campaigns you create using the Service is charged directly to your own Meta Ad Account and Google Ads Account by Meta and Google, respectively, pursuant to your agreements with those platforms. You are solely responsible for monitoring your ad spend, maintaining sufficient funds or credit in your advertising accounts, and ensuring compliance with any spending limits or budgets you set. The Company is not liable for any overspend, billing disputes, or charges arising from your advertising accounts.
Access to 121 Enterprise may require payment of a subscription fee. Pricing for subscription tiers is currently being finalized and will be communicated to you before you are charged. You will not be enrolled in a paid subscription without affirmative consent and advance notice of the applicable fees. When pricing is established, the Company will provide updated terms governing billing cycles, payment methods, refunds, and fee changes. If you are on a free trial or beta access arrangement, we will give you at least 14 days' notice before converting to a paid plan.
The 121 Enterprise platform — including its software, design, interface, trademarks, and all Company-originated content — is owned by Conejo Valley Real Estate, Inc. and is protected by United States and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your own lawful real estate advertising activities during the term of your subscription. You retain all ownership of the ad creative, listing content, and other materials you upload or create through the Service ("User Content"). By submitting User Content to the Service, you grant us a non-exclusive, royalty-free license to store, process, and transmit that content solely as necessary to provide the Service. We do not claim ownership of your User Content and will not use it for our own advertising or marketing purposes without your consent.
You agree not to use the Service to:
Either party may terminate this agreement at any time. You may close your account by disconnecting all integrations and emailing info@seansanjose.com with the subject "Delete My Account." The Company may suspend or terminate your access to the Service immediately and without advance notice if you violate these Terms, engage in fraudulent or unlawful activity, or pose a risk to the platform or other users. Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination — including Sections 10, 13, 14, 15, and 16 — will survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY MAKES NO REPRESENTATIONS REGARDING THE RESULTS YOU WILL ACHIEVE FROM USING THE SERVICE, INCLUDING ANY ADVERTISING OUTCOMES. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE — WHETHER BASED ON CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY — SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be submitted to binding arbitration in Ventura County, California, under the Commercial Arbitration Rules of the American Arbitration Association, with judgment on the award enforceable in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email to the address associated with your account and update the Effective Date above. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.
For questions about these Terms, contact us at: